Data entry Fintech Mobile app Web app

Marinair Cargo Services

Faster booking

87%

Support ticket volume

-71%

Project summary

Our roles

Web development, invoicing, logistics automation

Industry

Cargo & Logistics

Marinair Cargo Services partnered with Crebos to create MyMCS, a custom solution to replace their reliance on third-party systems for invoicing and shipping requests. The previous system had long-standing bugs and delays, prompting Marinair to take control of their own technology. MyMCS was developed as a scalable, user-friendly web application, with Crebos providing ongoing support to enhance the platform further.

Challenge

Third-party dependency: Marinair was stuck using a third-party provider that was slow in resolving issues, often taking months to fix bugs that affected their daily operations.
Complex logistics: Shipping processes required real-time data handling, factoring in different routes, locations, and port availability for accurate configurations.
Backend intricacy: While the interface appeared simple, a complex backend was needed to automate logistics decisions and streamline the booking process.

Our solution

Custom-built web app: Crebos developed a robust and scalable web platform that allows customers and Marinair employees to log in, configure shipping routes, and book services seamlessly.

Role-based access control: The platform features secure role-based access, providing specific permissions for customers, admins, and employees, making management intuitive.

Efficient logistics management: The system handles the complexity behind the scenes, enabling users to easily input their shipment requirements while the app automates route and availability checks.

Result

Greater efficiency: Marinair no longer faced long delays in bug fixes, drastically improving operational efficiency with their custom solution.

User-friendly experience: Customers and employees alike benefit from an intuitive interface, allowing them to manage shipments effortlessly.

Ongoing support and scalability: Crebos continues to enhance MyMCS, ensuring the platform can handle future growth and more complex logistics requirements as Marinair expands its operations.